June 5, Moscow — CEPC has received certificates of conformity confirming that the Company's quality management system meets the requirements of national and international standards. Experts from one of the oldest and most respected certification bodies, "Bureau Veritas Certification Rus," assessed CEPC's key areas of activity, its quality management system, production processes, passenger service, infrastructure development, and the implementation of digital technologies.
CEPC has been certifying its quality management system since 2014. After sanctions restricted Russian companies from obtaining international certificates, CEPC continued certification under national accreditation. In 2026, the Company regained international recognition by once again obtaining ISO 9001 certification, and today holds both national and international confirmation of compliance with quality standards. The certificates will remain valid for three years.
Certification of the quality management system confirms that the Company's business processes meet modern requirements and enable it to consistently deliver a high level of service quality. It helps improve the efficiency of internal processes and expands opportunities to participate in major projects and tender procedures.
General Director
JSC "CEPC"
«Independent experts have officially confirmed that our business processes, service quality, and management system comply not only with national but also with international requirements. This is especially significant for us as the country's largest suburban rail operator. Regaining international certification confirms CEPC's reliability as a carrier and strengthens the trust of passengers, partners, and colleagues. During the audit, the experts specifically highlighted the development of our route network, including cross-border service with Belarus, the renewal of rolling stock, and the introduction of new technologies».
Among the Company's strengths, the auditors noted the renewal of rolling stock, the increase in the number of locomotive crews, and the expansion of the route network.
The auditors paid special attention to the implementation of new technologies and technical solutions, the maintenance of a high level of comfort in rolling stock and infrastructure, the development of corporate passenger service standards, the updating of production documentation, and improvements to the production environment. In addition, the auditors noted a 20% reduction in passenger complaints by the end of 2025 and a high level of satisfaction with service quality.
Director of the Certification Department
JSC "Bureau Veritas Certification Rus"
«Today CEPC has successfully begun its 4th certification cycle for its quality management system, which reflects the team's consistent, long-term, and effective work in improving the quality of processes and services provided, as well as the company's commitment to the principles of continuous improvement and a focus on meeting customer expectations».
About the Central Exurban Passenger Company:
CEPC is the largest carrier among Russia's suburban passenger companies. In 2025, the Company's electric trains carried 616.7 million passengers. It currently employs more than 10,000 people. CEPC operates on the Moscow Central Diameters (MCD) and on direct cross-border suburban routes between Russia and Belarus.
Contacts:
Public Relations Department, JSC "Central PPK
Email: pressa@central-ppk.ru